Policy

Focused. Expert. Responsive.

At Kent Periscopes we enjoy being good at what we do, and our focus as a business has served us well to date. We also like a challenge. Adopting, as standard, a proactive ‘can do’ approach to all our customer engagements. We do some of our best work when involved early in the process, and when invited to work as an extension to a customer’s own design and engineering team. We value these partnerships greatly, as they provide us opportunities to further hone our craft.  We will always aim to be competitive with our pricing, but we do expect to receive a fair price for what we do, and for us to be paid in accordance with the agreed terms.  In return, we work hard to ensure that our customers have access to the best solutions available in the market. And, on the rare occasion that a problem arises, we will always respond quickly and positively in order to help deliver a solution.


We are proud of our products, and proud to be part of the team.

 

Quality Management

 

 

 

Kent Periscopes is committed to meeting the expectations of our customers and we are proud of the quality of our products and services. In support of this commitment, we operate a Quality Management System which complies with the requirements of ISO 9001:2015 in respect of the design, assembly, test, service and repair of optical sighting systems.

Confidentiality

Kent Periscopes take the issue of confidentiality and security of information extremely seriously.  Our policy is always to conduct our business in accordance with applicable legislative or contractual terms, whether they be in relation to general business conduct, purchase agreements, supply contracts or non-disclosure agreements.

Business Ethics

Kent Periscopes fully acknowledges that the way in which we conduct our business is open to greater scrutiny than ever before.  As a supplier to the defence industry we accept that it is particularly important to ensure that the way we conduct our business is beyond criticism and that we are seen to adopt industry best practice, where applicable.

Export Compliance

Kent Periscopes Limited is committed to maintaining full compliance with regards to all applicable import and export legislation and regulations of the countries within which we and our customers and suppliers operate.  We work closely with our customers and suppliers to ensure that the appropriate governmental and other approvals are in place prior to the movement of any goods, data or services.

Conditions of Sale

A copy of our Standard Conditions of Sale are available to download here. Simply follow the link provided below.

Conditions of Purchase

A copy of our Standard Conditions of Purchase are available here. Simply follow the link provided below.

Important Disclaimer

All information and any part thereof available on this website is provided on an 'as-is' basis without warranty of any kind either expressed or implied including without limitation, warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property rights.  Kent Periscopes Limited makes no representations or warranties as to the accuracy or completeness of any materials and information contained on this website. The use of materials and information, either in whole or in part, contained on this website remains the sole responsibility of the user.  Kent Periscopes Limited disclaims any liability for any damages whatsoever including without limitation direct, indirect, incidental and/or consequential damages resulting from access to the website, use of the materials, information and links provided therein.

Cancellation Policy

Should the Buyer cancel the Contract in respect of all or part of the Articles by giving notice in writing to the Seller at any time prior to delivery or performance, the Buyer shall be liable to pay to the Seller the Price for the Articles in respect of which the Buyer has given notice of cancellation, less the Seller’s reasonable estimate of the Buyer’s net saving of cost (if any) arising from cancellation

 

 

 

 

 

Associated Downloads

Download Title File Type & Size
KENT PERISCOPES LIMITED Conditions of Sale JULY2016.pdf PDF 1.46 Mb - Download
KENT PERISCOPES LIMITED Conditions of Purchase JULY2018.pdf PDF 0.82 Mb - Download